In an era where augmented reality, virtual environments, and gamified interactions are becoming increasingly common at heritage sites, a...

As someone deeply invested in heritage interpretation and museum exhibition planning, I’ve always been fascinated by the power of...

Visitor experience —a term so prevalent it’s almost a cliché in heritage and museum circles—deserves a deeper dive. Over the years, I’ve...

Orly and I have been friends for nearly two decades, ever since our doctoral studies brought us together. Despite our differing...